Imagine! Case Management Unsung Hero – Alicia Burdick

Imagine!’s Case Management department works with many great people. To show how much they are all appreciated, each month they choose an “Unsung Hero” within the department. Case Managers, support staff, and Case Management supervisors all put in nominations describing what the person has contributed to Case Management to go above and beyond to support those we serve.

We would like to recognize Alicia Burdick as this month’s Case Management Unsung Hero.

Alicia has gone above and beyond during her first few weeks as a new supervisor. You can tell she truly cares about her employees and making sure they feel supported is her first priority. It’s obvious that Alicia has a lot on her plate and is trying to balance multiple things, however she had never made me feel like she doesn’t have time to listen to my frustrations, concerns, or questions.