Innovations Super Hero of the Month: Melissa Allen

Every month, Imagine!’s Innovations department presents the “Super Hero of the Month” award to the employee or provider who has best demonstrated excellence in one or more of our Innovations Quality Standards:

• Health, Safety, and Wellbeing 
• Effective and Efficient 
• Respect and Dignity 
• Opportunities 
• Integrity 
• Care 

This month, the award was presented to Melissa Allen, who is a Coordinator for the Innovations Host Homes program.

Melissa was nominated by her co-worker, who wrote:

I feel that Melissa deserves this award because she exemplifies the mission and values of Imagine! and Innovations. Melissa has taken the time during highly time-sensitive and stressful situations to make stakeholders and Innovations administrative staff her priority, and has offered assistance even if it is not specifically her job. This small gesture has had a lasting impact, and has supported an open line of communication and collaboration. On many occasions, Melissa has been the first to offer her assistance and support, and is always mindful of our dedication to our stakeholders and why we are truly here. Most recently Melissa offered to get signatures on documents that were needed for Medicaid eligibility that were extremely time-sensitive and crucial to continuing services. Melissa coordinated obtaining the signatures and offered to drive to the residences if needed. This allowed Administrative staff to focus on other essential documents required. Without her support, this process would have been more difficult and taken a great deal more time. Additionally, Melissa shows a great dedication to Imagine! and the stakeholders it serves, and acknowledging that it is a team effort.