Congratulations are in order for Isaac Marin, who has been selected as the Imagine! Excellence in Customer Service Award recipient for October.
A family member shared this with Imagine!:
“Isaac has been working through some very challenging behaviors with our daughter, and I have been impressed with him, and appreciative of him, every step of the way. In his words and his actions, he exhibits integrity, kindness, and tenacity. He has advocated creatively for things he believed our daughter needed in order to work through her challenges, and he continues to do so. In addition, I have witnessed first-hand as he trains new staff members. He is terrific at modeling respectful, adult communication with the SmartHome residents, and simultaneously treats the new staff member with respect while teaching him about all of the intricacies involved in working with each individual. He is upbeat and clearly passionate about his work, and as a parent, I am eternally grateful for his presence at Imagine!.”
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