Imagine!’s Case Management department could not function in the capacity it does, nor could it maintain its high-level of customer service, without the expertise and dedication of Jeff Johnson. A prime example of Jeff’s contributions happened this past fall when a now-enrolled individual was transitioning from the foster care system into Imagine! managed services. Due to the complex system of county jurisdictions involved in this individual’s case, there was confusion as to which county was responsible for leading the process. Enter Jeff. Jeff made countless calls, sent numerous emails, and created new contacts in order to meet this client’s needs. After a massive amount of heavy lifting on Jeff’s part, including solving a catch-22 with Social Security, the counties involved reconciled the case and this individual was able to get his services started. He now has a loving host family and new opportunities as he transitions into adulthood. Great work, Jeff!
No comments:
Post a Comment