Case Management Unsung Hero

  Case Management Unsung Hero: March 2017

Submitted by Meagan Rountree

Imagine!’s Case Management department works with many great people. To show how much they are all appreciated, each month they choose an “Unsung Hero” within the department. Case Managers, support staff, and Case Management supervisors all put in nominations describing what the person has contributed to Case Management to go above and beyond to support those we serve.

For March, we’d like to recognize two from our team, Alyssa Ulrey and Chris Barker, as this month’s Case Management Unsung Heroes.

Below is some information which shows why Alyssa and Chris were selected as this month’s recipients by our Case Management team:

Since Alyssa took over her current caseload she has had a client facing significant challenges including abuse of different substances and a family that seems to negatively influence his choices. It appears tough to support him and get him to engage in services. Alyssa has worked hard to find creative ways to meet his needs. She did this with compassion and no judgement of his supports and situation. Alyssa has spent hours on his case and gone above and beyond. Eventually, this client switched to a waiver that better suited his current needs.

Chris is a new Intake Case Manager, who has taken a lead role in a very difficult emergency enrollment. This individual lived up in Greely and was going to be homeless in a few days. Chris took the time to drive up to Greely four separate times, take this client to Social Security, look for resources in the area, and hunt down a hard to obtain Professional Medical Information Page. Chris showed a determination and dedication towards this person that was inspiring for those around him. We are excited to see this continue with other individuals on his caseload. Way to go, Chris, you have now set the bar high!

When you see Alyssa and Chris please congratulate each of them for their hard work and dedication.