Imagine! Excellence in Customer Service Award: May 2015

Congratulations are in order for Sarah Godwin, who works for Imagine!’s Case Management department, on being selected as the May 2015 recipient of the Imagine! Excellence in Customer Service Award.

Below is some information from Sarah’s nomination, sent to us by Kate Veeder, who works for Imagine!’s CORE/Labor Source department. Kate’s nomination ably demonstrates why Sarah was selected as this month’s recipient:

Sarah is an amazing addition to the case management team. As a service provider, we are constantly in communication with all case managers and can get a feel for their sometimes overwhelming workload. Working with Sarah has been such a joy. She responds to all inquiries very quickly and is always including all necessary people of the team. It is clear Sarah has picked up on the workings of the SLS waiver as well as Imagine! in the short time she has been with the company. We all love working with her!!

Great work, Sarah, and congratulations on this well-deserved honor!

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Do you know someone deserving of Imagine!’s Excellence in Customer Service Award?

One recipient will be honored each month, and will receive a personalized/engraved award, a choice of gift, a feature in the Imagine! newsletter, and a place on the “Excellence in Customer Service Wall” for 12 months. All Imagine! employees are eligible to receive the award and to nominate co-workers for it. Nominations are web-based via a link on the Resources for Employees page. The nomination process is simple and asks for the nominee’s name and a description of the Imagine! Customer Service Core Value(s) observed to demonstrate excellent customer service.

Quality customer service is a key component to success for Imagine! across all departments and programs. Keep an eye out for your colleagues providing exceptional service to Imagine!’s stakeholders, and nominate him or her for the Excellence in Customer Service Award. Nominations are welcome and encouraged for the June 2015 award now. Visit the Resources for Employees page or select the link here.