Tuesday, October 27, 2015

Case Management Unsung Hero

Imagine!’s Case Management department works with a lot of great people. To show how much they are all appreciated, each month they choose “Unsung Heroes” within the department. Case Managers, support staff, and Case Management supervisors all put in nominations describing what the person has contributed to Case Management to go above and beyond to support those we serve.

For October, we’d like to recognize James Staiger as our Case Management Unsung Hero.

The nomination for James came from a parent who emailed the ACL after meeting with James. Here is what the ACL shared:

I received some really great feedback from a parent the other day regarding James Staiger, from a mom who was so relieved to have such a competent Case Manager that she was in tears! As she related it, James was able to gather and forward her all of the resources and information she needed for her daughter before she was even off the phone with him. It was a great relief to her and her family to know that they’re in such capable hands.

Congratulations James and thank you for representing all of us at Imagine so well.

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