Monday, April 1, 2019

April 2019 Excellence in Customer Service - Rachel Wolk

This month, we celebrate Rachel Wolk, who works at Imagine!’s Santa Fe Group Home in Broomfield. She is our recipient of this month’s Excellence in Customer Service Award. 

The following praise was included in Rachel’s nominations:

"Rachel shows great care and compassion for the individuals served at the Santa Fe Group Home. She is always willing to take time with the folks she serves, whether it’s to help them work on their goals, getting needed appointments, ensuring daily needs are met, or just being available to chat and play games. In addition to these fabulous things, she is always willing to step up and help her co-workers". 

Recently Rachel has gone above and beyond in her efforts at Santa Fe when a large percentage of employees and supervisors became ill or were on FMLA. For the last two weeks in February Rachel worked extra hours to cover shifts. Sometimes without even needing to be asked, Rachel would see a need to stay between morning and evening shifts and just fill the need calmly and with a positive attitude. Rachel is a cornerstone of the Santa Fe team and we are thankful to have her." 

Thank you, Rachel, for all you do!

1 comment: